Privacy Policy

Last Updated: Aug 21, 2025

This Privacy Policy explains how Mr.Care Health Services (“Mr.Care,” “we,” “us,” or “our”) collects, uses, and protects your information when you use our website, mobile application, or related services (“App”). By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our healthcare services:

a. Personal Data
When you use Mr.Care, we may ask you to provide certain personally identifiable information, such as:

  • Name

  • Email address

  • Phone number

  • Address

  • Medical details required for service delivery (only when necessary)

b. Usage Data
We may collect data on how the App and website are accessed and used, such as:

  • Device information

  • IP address

  • Browser type

  • App activity logs

c. Location Data
To provide location-based healthcare services (e.g., doctor visits, nurse visits), we may collect and process your real-time location information.

2. How We Use Your Data

We use the collected data for purposes including:

  • To provide and maintain our services

  • To notify you about changes or updates

  • To allow you to participate in interactive features (when you choose to do so)

  • To provide customer support

  • To gather analysis and improve service quality

  • To ensure patient safety and compliance with healthcare regulations

3. Sharing of Information

We may share your information in the following cases:

  • With Verified Doctors/Nurses: To deliver healthcare services you request

  • With Service Providers: Who help us with IT, payment processing, or customer support

  • For Legal Compliance: When required by law or to protect safety

We do not sell or trade your personal data to third parties.

4. Data Security

We use encryption and secure servers to protect your personal and medical data. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data processing (may affect service delivery)

6. Children’s Privacy

Our services are not intended for individuals under 18 years of age without parental/guardian consent.

7. Changes to This Policy

We may update our Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 info@mrcarehealth.com

📞 +91-01169296337

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